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FAQ

Frequently Asked Questions

What is 53 West?

53 West LLC is a smart home technology company offering AI-powered products, property management tools, and technology education through a membership model.

How do memberships work?

Choose a membership category (Smart Home, Property Management, etc.) and a tier (Free, Pro, or Complete). Each tier unlocks different levels of content and support.

Can I change my membership later?

Yes. You can upgrade, downgrade, or switch categories at any time from your dashboard.

What does the Complete tier include?

Complete includes everything in Pro plus professional on-site installation and dedicated onboarding support.

Is there a contract?

No contracts. All paid memberships are month-to-month. Cancel anytime from your dashboard.